Troubleshooting

Quick fixes for common snags

1 min read

The extension isn't saving a reel: make sure you're on the reel's page in Instagram and the extension is up to date (reload it from chrome://extensions), then try again. Adding the link manually is a fallback.
Analysis is taking a while: give it a minute; if it stalls, use Re-analyze.
A script won't generate / times out: check your inputs aren't empty, then try Generate again. If it keeps failing, contact support.
Anything else: email help@arc-lab.io or book an onboarding call.

Still need a hand? Contact support.